FAQ's
Where are you located?
Proudly Canadian. But printed locally close to wherever the recipient's home is.
We're a Canadian company, born and raised, but we print local for everyone. Shirts shipped to the USA are 100% printed in the USA. Shirts shipped to Canada are 100% printed right here at home. We've also got printing partners in the UK and Australia, plus a global network for our international customers, so your order gets to you fast, without unnecessary shipping miles.
No matter where you are, your shirt is made close by.
Production & Shipping Timeframe
Production & Shipping
Positive Value's order typically arrives in 5 to 10 business days. That's two parts stacked together, production and shipping.
Here's how it breaks down:
- Production Time 2–7 business days): This is us printing, drying, and packaging your item with care.
- Transit Time (3–5 business days): This is the postal carrier getting your shipment from us to you.
- Add it up: A couple of days to print, plus a couple of days to ship, and that 5-to-10-day window makes total sense.
- Average Total: On average, total processing & delivery time is 5 to 7 business days during non-peak periods
- Please note: Delivery times are estimates. Carrier delays, weather, and other factors outside our control can occasionally affect arrival times.
Will I get a tracking number for my order?
Once your order ships, you'll get a tracking email with your own unique number, so you can follow your package's whole journey, right to your doorstep.
What materials are your products made of?
We use high-quality, comfy materials in every tee, soft enough for cuddles, tough enough for playtime, and gentle on delicate skin. Exact materials vary by item, so you'll find the specific details on each product page.